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Delivering a high-quality drywall finish

Even though drywall is used extensively in almost every new home today, many trades still don't understand how to deliver a top-quality finish. So, how can the builder make sure the customer has less to complain about?

By following these best practices, builders can manage their teams to ensure a smooth, even drywall finish every time.

Just like judging a book by its cover, many homeowners judge the quality of their new home by the quality of the interior finish. During a walkthrough, if homeowners see places where the drywall finish is rough, uneven, or showing nail pops, the defects can plant seeds of doubt in their minds. That doubt can turn a reasonable and happy customer into a nit-picking nightmare for the builder.

Once the drywall has been installed, the tape and mud applications are critical areas to inspect for quality.

Builders can save time, money, and headaches by carefully inspecting the drywall surface areas every day and at each critical stage of installation. Drywall quality remains one of the leading complaints among new homeowners, so by giving customers less to complain about, builders can help close the book on callbacks.

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